Telephone English
49 Most Common Expressions
Course Summary
Through seven lessons, you'll learn key expressions for various phone scenarios. By course end, you'll confidently handle diverse phone conversations. Here's an overview of each lesson:
Lesson 1: Making Appointments
- Learn phrases for scheduling and rescheduling appointments.
- Handle appointment-related conversations with ease.
Lesson 2: Handling Business
- Calls Master professional phone communication: introducing purpose, transfers, clarifications, and gratitude.
Lesson 3: Informal Chats
- Enhance relaxed conversations with friends, covering catch-ups, casual meetings, and friendly communication.
Lesson 4: Calling Restaurants
- Navigate restaurant calls: reservations, specials, pickups, and closing times.
Lesson 5: Contacting Customer
- Service Effectively interact with customer service: concerns, assistance, orders, complaints, refunds, and warranty queries.
Lesson 6: Emergency Situations
- Handle emergencies: accidents, fires, medical issues, and seeking immediate help.
Lesson 7: Inquiring at Schools or Universities
- Confidently inquire about education: enrollment, requirements, deadlines, fees, and campus visits.
Upon completion, you'll confidently navigate phone conversations in various scenarios. Enhance your communication skills and excel in real-world interactions!
Course Curriculum
Andrew Lee
Meet Andrew, a seasoned English coach and cross-cultural expert with over 20 years of experience living, studying, and working in the US and Canada. Originally from South Korea, Andrew faced and overcame numerous challenges to achieve English fluency, eventually mastering the language and gaining invaluable life experience as a foreigner in English-speaking countries.
Through his educational journey, Andrew earned a Bachelor's degree in Physics from the prestigious Johns Hopkins University, a Master of Divinity from Regent College in Vancouver, Canada, and a TESL certificate from the University of British Columbia, Vancouver, Canada. His diverse academic background equips him with a unique understanding of various learning styles and the capacity to adapt his coaching techniques accordingly.
Having personally guided and supported numerous English learners over the years, Andrew is intimately familiar with the obstacles and challenges that language learners face. His passion for empowering English learners across the globe stems from his desire to save them time and spare them the difficulties he encountered during his own language journey. Through his tailored coaching approach, Andrew helps students navigate the shortcut to success in their English learning adventures.
In his personal life, Andrew is a loving husband and father, having recently returned to South Korea with his beautiful wife and adorable baby daughter. When you choose Andrew as your English coach, you're not only benefiting from his vast experience and expertise, but you're also gaining a dedicated mentor who understands your struggles and is committed to your success.
